Delivery & Collection
Delivery & Collection
LOCAL DELIVERY
Local delivery is now by APC overnight courier chilled within 10 miles from Preston Market for £6.95. They can deliver Tuesday, Wednesday, Thursday & Fridays.
NEXT DAY DELIVERY TO ENGLAND AND WALES BY APC
All orders are sent on a REFRIGERATED NEXT DAY service between Tuesday and Friday (excluding Bank holidays and Good Fridays. We have to send by overnight courier service because cheese is perishable food and needs to be kept cold. Order by 11am for next day delivery service. We can not ship out on Friday for Saturday, Saturday for Sunday or Sunday for Monday. We always put on the delivery note to "leave in a safe” or it will be sent back to the local depo if no one in. Please leave us a message in additional information in the shopping bag for other information.
For England and Wales this costs £10.95 which includes overnight courier charge + packaging & ice packs. You will receive an email from APC once collected from us with a tracking number and a text message the morning of delivery with an estimated 2hr time slot.
We do not currently offer delivery to Ireland, Isle of Man, Scotland or the Channel Islands, or anywhere else outside of the UK. Any orders placed from these locations will be cancelled and refunded.
Collection
If placing an order for collection from our stall at Preston Market, we need 24 hours notice or at least the evening before collecting. Collect between 11am & 4pm. In busy times you may not get a email saying it is ready for delivery, please just come to the stall to collect between times given. If you would like an early pick up time, please inform us in the instructions for seller box once added to the cart.
Returns & Refunds
Due to the nature of the food items we sell, we cannot accept returns. Should your order arrive with any issues, omissions or errors please contact us immediately (2 hours) and we will do out utmost to resolve this for you as quickly as possible.